Skip to content

Legal

Selleris Connect for Bitrix24 — End User License Agreement

Last updated:

1. About this agreement

This End User License Agreement (the «Agreement») governs the installation and use of the application Selleris Connect (the «App») published in Bitrix24 Market by:

Selleris Warsaw sp. z o.o., UNIT, Rondo Ignacego Daszyńskiego 1, 00-843 Warsaw, Poland.

  • KRS: 0000690620
  • NIP (VAT ID): PL7010709991
  • REGON: 368051966

In this Agreement, Selleris Warsaw sp. z o.o. is called «Selleris» or «we».

The Agreement is between Selleris and the organization that installs the App on its Bitrix24 account (the «Customer», «you»). By installing the App, you confirm that you are authorized to accept this Agreement on behalf of that organization. The App is intended for business use only.

The App connects a Bitrix24 account to the Selleris Connect service (the «Service»). Your use of the Service is also governed by the Selleris Connect Terms of Use (connect.selleris.com/terms-of-use), and by any subscription agreement or data processing agreement you have signed with Selleris.

  • On a question specific to the App, this Agreement prevails over the Terms of Use.
  • A signed subscription agreement prevails over both.

2. What the App does

When an administrator of your Bitrix24 account installs the App and connects the account from the Selleris Connect console, the App acts on behalf of that administrator. It:

  • reads only the projects (workgroups) you switch on in the console, and in those projects:
    • their tasks, stages and tags;
    • the comments in the task chats;
    • the files attached to the tasks and to their chats;
    • the names of the people involved;
  • creates a task in the right project when one of your clients submits a request in Selleris Connect;
  • posts your clients’ comments to the task chat, signed with the client’s name;
  • moves a task to the stage you configured when a client approves an estimate or confirms completion;
  • attaches to the task the files your clients add.

The App does not read:

  • personal tasks outside projects;
  • projects you have not switched on;
  • CRM data;
  • user e-mail addresses.

The App’s permissions (scopes) in Bitrix24 are: task, tasks, sonet_group, user_brief, disk and im.

3. License

Subject to this Agreement, Selleris grants you a limited, non-exclusive, non-transferable, non-sublicensable right to install and use the App on your Bitrix24 account for your organization’s internal business and client work. The right lasts while you hold an active Selleris Connect subscription.

You may not:

  • copy, modify or decompile the App, or attempt to extract its source code, except where mandatory law expressly allows it;
  • resell, rent or distribute the App, or provide it to third parties outside your organization’s client work;
  • use the App to breach or probe the security of Bitrix24 or of the Service, or to interfere with their operation;
  • use the App in breach of the Bitrix24 terms of use.

The App, the Service and the Selleris and Selleris Connect marks remain the property of Selleris and its licensors. No other rights are granted.

4. Requirements and fees

  • Fees. The App is free in Bitrix24 Market. Using it requires a paid Selleris Connect subscription for your organization. Plans and fees are listed at connect.selleris.com and are governed by the Terms of Use.
  • Bitrix24 plan. The App needs a Bitrix24 account on the Professional plan or higher, or an on-premise licence with Market access, and the new task card.
  • Administrator. An administrator of your Bitrix24 account must install the App and authorize the connection. The App acts with that administrator’s permissions.
  • On-premise. An on-premise Bitrix24 account must be reachable from the internet over HTTPS with a publicly trusted certificate, and must be able to reach oauth.bitrix.info.

5. Your responsibilities

  • You are responsible for the actions taken through the App under your administrator’s authorization, and for keeping that administrator’s access appropriate.
  • You confirm that you have the rights, and where required the consents, needed to process the Bitrix24 data you choose to connect. This includes the personal data of your employees and clients in it.
  • You decide which projects are connected and which of your clients see them in Selleris Connect.

6. Data

Selleris processes the data the App reads from your Bitrix24 account only to provide the Service to you. The data is hosted in the European Union. Processing is described in the Selleris Connect for Bitrix24 Privacy Policy (connect.selleris.com/bitrix24/privacy-policy) and, where signed, your data processing agreement. You keep all rights to your data.

7. Bitrix24

Bitrix24 is a third-party product provided by its vendor under its own terms. The Bitrix24 vendor is not a party to this Agreement and is not responsible for the App or the Service. The App depends on the Bitrix24 platform and Bitrix24 Market, which may change.

8. Support and updates

Selleris provides technical support for the App:

  • by e-mail: support@selleris.com;
  • support hours: Monday to Friday, 9:00–18:00 Central European Time (CET, UTC+1; CEST, UTC+2 in summer), except public holidays in Poland;
  • response time: a first response within 1 business day, and within 4 business hours if synchronization has stopped.

Selleris may release updates to the App. Some updates may be required to keep the App working.

9. Disclaimers

To the maximum extent permitted by law, the App is provided «as is» and «as available», without warranties of any kind, express or implied. This includes merchantability, fitness for a particular purpose and non-infringement. Selleris does not warrant uninterrupted or error-free operation of the App or of Bitrix24.

AI-generated content in the Service, such as estimates and benefit projections, is assistive and should be reviewed before it is relied on.

10. Limitation of liability

To the fullest extent permitted by law:

  • Selleris is not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, data or goodwill, arising out of the App;
  • Selleris’s aggregate liability arising out of the App is limited to the fees you paid to Selleris in the twelve months before the claim or, if you paid nothing, one hundred euros (EUR 100).

Nothing in this Agreement limits liability for damage caused intentionally, or any liability that cannot be limited under applicable law.

11. Term and termination

The Agreement starts when you install the App. It ends when you remove the App from your Bitrix24 account, or when your Selleris Connect subscription ends.

To stop synchronization, disconnect the Bitrix24 account in the Selleris Connect console, then remove the App. When the App is removed, Selleris:

  • pauses every connection to that Bitrix24 account;
  • deletes the stored authorization tokens;
  • deletes its installation record.

The data already synchronized is handled as described in the Privacy Policy.

Selleris may suspend or end your use of the App for a material breach of this Agreement. Section 3 (as to ownership), and Sections 9, 10 and 12, survive termination.

12. Governing law and disputes

This Agreement is governed by the laws of Poland. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Disputes are resolved by the common court competent for the registered office of Selleris (Warsaw, Poland).

13. Changes and contact

Selleris may update this Agreement. The «Last updated» date shows the latest revision. Continued use of the App after a change takes effect means you accept it.

Contact: Selleris Warsaw sp. z o.o., UNIT, Rondo Ignacego Daszyńskiego 1, 00-843 Warsaw, Poland.